The Five Steps in Our Managed Print Service Solution
1) Request a Call Back!
The first step in evaluating if a Managed Print Service is to speak to one of our MPS Specialists. They can briefly walk you through the process and give you an idea of the type of investment that may be required to determine if it fits with your business set up and budgets in the immediate term or perhaps is something you should plan to implement in the medium term.
2) On-Site Assessment & Consultation
Analysing the business situation and advising in order to find an optimal solution for the business and improve workflows
- Print Audits, mapping and user interview are used to establish existing print assets, patterns and print volumes (this will be used to establish the three tier costs. What the print and when
- Detailed analysis of needed and recommended print services to best optimise your business process requirements
- Designing the print fleet that fits concrete business needs with visualisation on the basis of actual floor plans or locations where possible
- Measure energy consumption and carbon footprint
3) Strategic Planning
Post MPS Assessment, our MPS Specialist will develop a proposal unique for your organisation’s requirements. There is no ‘one size fits all’ approach with MPS, so our solution design will focus specifically on how to reduce the quantity of printers, photocopiers, faxes and scanners in favour of multifunction devices (MFDs) to continue to meet, if not exceed, your users’ requirements. An outline of the software to be utlised will be included so that the terms and benefits around consolidated billing and monitoring efficiencies will be clearly explained.
4) Implementation
More than just installing a new print solution, we offer change management, to the extent required by the customer. This process includes
- An organised and controlled process from start to finish, with regular reporting o progress
- Technical consulting and support during any test periods
- Tailor made training for key users and internal support staff
- Customised instructions
3) Ongoing Automated Monitoring and Management
After initial testing and the establishment of the new print infrastructure, at PCI offer a tailored portfolio of services to run and manage your print fleet
- Regular management reports to review and search for further improvement and optimisation
- Continuous supervision of all networked and locally detached print devices with online access to status information, performance indicators and reports
- Pro-active management and solutions through our remote system for automatic delivery of consumables and other notifications associated with the print devices
To learn how Managed Print Services can reduce your printing, request a call back and we'll talk you through the MPS Assessment Process in more detail.
You may also be interested in reading our latest MPS blog post...
